Last updated
3 November 2026
Payments
Polar

Refund Policy

Last updated 3 November 2026. How cancelling, trials and refunds work for Anlyon's paid plans.

1. Cancel any time

You can cancel a plan at any time in the dashboard, under Settings, Plan & billing. Cancellation takes effect at the end of the current billing period. You keep your plan until then, and you are not charged again.

2. Trials

Each paid plan starts with a 14-day trial. You are not charged during the trial. If you cancel before it ends, you are not charged at all.

3. 14-day money back on your first payment

If Anlyon is not right for you, ask within 14 days of your first payment for a plan and we refund that payment in full. This applies once per workspace, to monthly and yearly plans alike.

4. Yearly plans

If you cancel a yearly plan within 30 days of a yearly charge, we refund the months you have not started. After 30 days, the plan runs to the end of the year you paid for.

5. Action packs

Action packs are valid for 12 months from purchase. A pack you have not used any of can be refunded within 14 days of buying it.

6. Billing mistakes

If you were charged by mistake, for example twice or after you cancelled, we refund the charge in full. Email support@anlyon.com with the date and the amount.

7. Everything else

Outside the cases above, partial billing periods are not refunded, except where the law requires it.

8. How to ask, and who refunds

Email support@anlyon.com from the address on your account. Orders are processed by Polar, our online reseller and Merchant of Record, which handles payment, tax and invoicing. Refunds are issued through Polar to the original payment method, including any tax charged.

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